Privacy Policy

Buckingham’s Tea Room
Lower Shop, Market Hill, Buckingham MK18 1JN
bookings@buckinghamtearoom.co.uk

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For any questions regarding this privacy policy, please contact us at the above email or postal address.

We may collect and process the following types of personal data:

• Contact Information: When you book with us, you may provide details such as your name, email address, and phone number.

• Booking Information: Information about your booking, such as dates, preferences, and number of guests.

• Marketing Preferences: Your consent to receive marketing communications from us.

• Technical Data: This includes information collected through cookies, such as IP addresses, browser type, and browsing behaviour on our website.

We use your information for the following purposes:

• To Process and Manage Bookings: To confirm and manage your bookings with us.

• To Send Marketing Communications: With your consent, we may send you promotional materials, special offers, and updates. You can withdraw consent at any time (see Section 6).

• To Improve Our Website: We use data from cookies to analyse website performance, understand visitor interactions, and improve our services.

Our website, powered by Wix, uses cookies to ensure optimal functionality, enhance user experience, and collect usage data. Cookies are small data files stored on your device when you visit our site.

Types of Cookies We Use:

• Necessary Cookies: These cookies are essential for the website’s core functionality, such as security and user session management. They cannot be turned off, as they are required for the site to operate.

• Analytics Cookies: Used to understand how visitors interact with the website, these cookies collect information about website traffic and user behaviour. We may use third-party tools such as Google Analytics to help us improve our services.

• Third-Party Cookies: Certain features on our site may set third-party cookies, such as social media integrations (e.g., Facebook) or embedded content. These cookies help us deliver relevant advertisements and improve your experience.

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Managing Cookies:

• By using our website, you agree to the use of cookies as described in this policy. You can adjust your cookie preferences in your browser settings to limit or block cookies. However, please note that disabling certain cookies may impact the website’s functionality.

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with:

• Service Providers: Trusted third-party providers that help us deliver services, such as payment processing, analytics, or email marketing. These providers are contractually obligated to protect your information and use it solely to perform services on our behalf.

• Legal Compliance: We may disclose your information if required to comply with legal obligations or in response to lawful requests by public authorities.

You have rights regarding your personal data under the UK GDPR, including:

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• Access: You have the right to request a copy of the personal data we hold about you.

• Correction: You can ask us to correct any inaccuracies in your personal data.

• Erasure: You have the right to request the deletion of your personal information

• Restriction of Processing: You may request that we restrict processing of your personal data.

• Data Portability: You can ask to receive your personal data in a structured, machine-readable format.

• Withdraw Consent: You can withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us at bookings@buckinghamtearoom.co.uk. We aim to respond to all requests within one month.

If you prefer not to receive marketing communications, you can unsubscribe at any time by:

• Clicking the "unsubscribe" link in our marketing emails.

• Contacting us directly at bookings@buckinghamtearoom.co.uk.

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Please note that even if you opt out of marketing, we may still send essential messages related to your bookings or other transactions.

We take reasonable measures to protect your data from unauthorised access and ensure its security. Data is stored securely on platforms compliant with industry standards, including Wix’s own secure storage solutions.

• Data Retention: We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. For marketing communications, we retain data until you unsubscribe or withdraw consent.

We may update this privacy policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date.

For questions or concerns about this privacy policy or your personal data, please contact us:

• Email: bookings@buckinghamtearoom.co.uk

• Address: Buckingham’s Tea Room, Lower Shop, Market Hill, Buckingham MK18 1JN